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Accountability

Editorial Policy

Everything published here follows a documented process for accuracy, clinical review, and honesty. Here's how we hold ourselves accountable.

Last updated: July 14, 2026

1. Our Mission

Misinformation about service dogs is everywhere — from fake registries to outdated legal claims. Our mission is to publish content that is accurate, current, clearly sourced, and genuinely useful to handlers navigating access and housing rights.

2. How Content Is Created

  • Research first: writers work from primary sources — the ADA, DOT air-travel rules, the Fair Housing Act, and HUD guidance.
  • Written by professionals familiar with U.S. disability and housing law.
  • Clinically reviewed by a licensed mental health professional before publication.

3. Accuracy & Updates

We review core legal and clinical pages at least every 12 months, and immediately when relevant rules change. Each major page shows a "Last updated" date.

4. Honesty About Our Service

  • We never claim everyone qualifies, that letters guarantee outcomes, or that registries carry legal weight.
  • We clearly separate informational from promotional content.
  • Testimonials reflect real experiences, lightly edited for length and privacy.

5. Corrections

Spotted an error? Email care@psdletteronline.com with "Correction" in the subject line. Verified errors are corrected promptly.

6. Advertising & Conflicts

We do not accept sponsored posts or paid endorsements in our educational content. Our only revenue comes from the evaluation services on our pricing page.

Our Clinical Team

Meet the Licensed Clinicians Behind Every Letter

Every PSD letter is written and signed by an independent mental health professional licensed in your state — never a template mill or automated bot.

Dr. Naomi Foster
MD

Physician and reviewer ensuring clinical accuracy across evaluations and content.

Licensed & verified · Telehealth
Dr. Amelia Reynolds
PsyD

Clinical psychologist specializing in PTSD, panic disorder, and psychiatric service dog task assessment.

Licensed & verified · Telehealth
Dr. Marcus Chen
MD, Psychiatrist

Board-certified psychiatrist focused on anxiety, mood disorders, and veterans' mental health.

Licensed & verified · Telehealth
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